Terms of Service

Version 1.7 — Effective date: August 2, 2026 — Last updated: August 2, 2026

1. Introduction and Acceptance

These Terms of Service (the "Terms") govern access to and use of the WCAGC web accessibility compliance platform available at wcagc.com and app.wcagc.com, together with the Extension defined in Section 2 and distributed through the Chrome Web Store and Microsoft Edge Add-ons (together, the "Service"), operated by:

WCAGC, a sole proprietorship operated by Pavel Charkasau, ul. Garbary 100, 61-757 Poznań, Poland, NIP 7831856003 ("WCAGC", "we", "us").

By creating an account, clicking to accept these Terms, installing or using the Extension, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. Before your first Local Check, the Extension shows what stays in your browser, what is transmitted if you choose to save, and links to these Terms and the Privacy Policy, and asks you to confirm that you have read it.

The Service is designed primarily for business use, but is also available to individual consumers. If you accept these Terms on behalf of a company or other legal entity, you represent that you are authorized to bind it, and "Customer" or "you" refers to that entity (a "business Customer"). If you subscribe as an individual acting outside your trade, business, or profession, you are a "consumer" and certain mandatory consumer protections apply (see Sections 6 and 16). You must be at least 18 years old and have legal capacity to enter into these Terms.

The following documents are incorporated into these Terms by reference: the Privacy Policy, the Cookie Policy, the Acceptable Use Policy (the "AUP"), the Refund Policy, and — where the Service processes personal data on your behalf — the Data Processing Agreement (the "DPA").

2. Definitions

Account — the Customer's registered access to the Service, including all Users under its organization.
User — an individual authorized by the Customer to use the Service under the Customer's Account.
Customer Site — a website the Customer adds to the Service for scanning, whose ownership or authorization the Customer has verified.
Scan — an automated accessibility analysis of one or more pages of a Customer Site.
Scan Results — the output of a Scan, including detected issues, reports, conformance mappings, and generated accessibility statements.
Subscription — a paid plan (currently "PRO") purchased on a monthly or annual billing cycle.
Free Plan — the no-cost plan with limited features and usage.
Public Scan — the free, account-less single-page scan available on our website.
Consumer — an individual who subscribes acting outside their trade, business, or profession.
Trial — a free introductory period (currently 14 days) before a paid subscription begins.
Evidence Pack — a downloadable set of documents generated by the Service for a Customer Site and a selected period, containing Scan Results, fix-verification records, manual-testing records, and related materials.
Client Portal — the read-only area of the Service through which a Customer may give named individuals of its own clients access to results for a specified Customer Site.
Portal User — an individual invited by the Customer to the Client Portal. A Portal User has read-only access limited to the Customer Sites for which the Customer has granted access.
Branded Output — Scan Results, an Evidence Pack, an accessibility statement, or a Client Portal view presented under the Customer's own name or logo using the white-label features of the Service.
AI Output — explanatory text, suggested code, testing steps, or similar material generated for the Customer by the Service using a third-party language model, including observations marked as requiring human confirmation.
Extension — the wcagc browser extension for Chromium-based browsers, made available through the Chrome Web Store and Microsoft Edge Add-ons, which runs accessibility checks locally in the Customer's browser and transmits results to the Service only when the Customer explicitly saves them.
Local Check — a set of findings produced by the Extension in the Customer's own browser and saved by the Customer to its organization.

3. Account Registration

3.1. To use the Service beyond the Public Scan, you must create an Account with accurate, current, and complete information, and keep it up to date.

3.2. You are responsible for safeguarding credentials and for all activity under your Account. Notify us immediately at hello@wcagc.com of any unauthorized use.

3.3. Each User must have individual credentials. Sharing a single User login among several individuals is not permitted; instead, invite additional Users to your organization.

3.4. We may suspend or terminate Accounts that violate these Terms or the AUP, as described in Sections 14 and 15.

4. The Service

4.1. Description. The Service provides automated web accessibility scanning against the Web Content Accessibility Guidelines (WCAG), full-site crawling, manual review checklists, mapping of results to EN 301 549, generation of accessibility statements, and related reporting, as described at wcagc.com. Features available to you depend on your plan.

4.2. Authorization to scan. You may submit for scanning only Customer Sites that you own or that you are expressly authorized to test. Site ownership is verified through the domain verification mechanisms provided by the Service (meta tag or DNS record). You are solely responsible for ensuring that scanning a site does not violate any law, contract, or third-party terms. See the AUP for details.

4.3. How scanning works. Our crawler retrieves pages of a Customer Site over the public internet, identifying itself with a distinct user agent and honoring robots.txt directives and rate limits. You instruct us to perform this retrieval each time you start a Scan.

4.4. Availability. We aim to keep the Service available continuously but do not guarantee uninterrupted or error-free operation. We may perform maintenance and will use reasonable efforts to schedule disruptive maintenance outside Central European business hours. No service level agreement applies unless separately agreed in writing.

4.5. Modifications. We may improve, add, or remove features. Where a change negatively affects a consumer's access to or use of the digital Service beyond a minor degree, we will give the information and termination rights required by mandatory law. A business Customer may terminate before renewal if it does not accept a material reduction of its paid plan's core functionality.

4.6. Beta features. Features marked as beta, preview, or experimental are provided "as is", may change or be withdrawn at any time, and are excluded from any commitments in these Terms.

4.7. Client Portal. Plans that include the Client Portal allow the Customer to invite Portal Users to view results for a specified Customer Site. Portal Users have read-only access and act under the Customer's Account. The Customer decides who is invited, is responsible for the accuracy of the invitation details and for withdrawing access when it is no longer appropriate, and remains responsible for all activity under its Account (Section 3.2). We may suspend or withdraw the Client Portal in the circumstances described in Section 15 and in the AUP, and where the Customer's plan no longer includes it.

5. No Compliance Guarantee — Important Disclaimer

5.1. Scan Results are informational tooling output, not legal advice. The Service helps you find and fix accessibility issues; it does not certify, warrant, or guarantee that any website complies with WCAG, EN 301 549, the European Accessibility Act (Directive (EU) 2019/882), national implementations of it, or any other law or standard.

5.2. Automated testing is inherently partial. Automated checks can detect only a subset of accessibility requirements; many WCAG success criteria require human judgment. A Scan reporting zero issues does not mean a site is accessible or legally compliant. The manual review checklist provided by the Service supports — but does not replace — expert human evaluation.

5.3. Generated accessibility statements are drafts based on data you and the Service provide. You are responsible for reviewing their accuracy and ensuring they meet the legal requirements applicable to you before publishing them.

5.4. You remain solely responsible for your sites' compliance with applicable accessibility laws. We recommend combining automated scanning with manual expert audits and user testing.

5.5. Output shared with third parties. Where the Customer provides Scan Results, an Evidence Pack, or Client Portal access to its own clients or to any other recipient, the disclaimers in this Section and in Sections 12 and 13 apply to that output in the same way and for the benefit of WCAGC. Such output records what automated tooling detected at a point in time, together with any manual testing the Customer recorded; it is not a certification, an audit opinion, or legal advice, and must not be presented as any of those.

5.6. AI Output. Where the Service generates AI Output, that output is a draft produced by automated means. It may be incomplete, inaccurate, or unsuitable for the Customer's code or context, and it is not a certification, an audit opinion, a statement of conformance, or legal advice. Observations presented as requiring human confirmation are unverified indications, not findings. The Customer is responsible for reviewing AI Output before relying on it, applying it to any system, or sharing it with others, and remains solely responsible for changes it makes to its own sites. WCAGC does not warrant that AI Output is accurate, complete, or fit for any particular purpose.

5.7. Local Checks. A Local Check records what an automated engine observed in the Customer's own browser at a moment chosen by the Customer. Its result depends on the browser version, other installed extensions, window size, and the state of the page at that moment, and it is not reproducible by the Service's own scanners. Local Checks are stored separately, are excluded from trends, regression comparisons, verification of fixes, CI verdicts, evidence packs, and client portal views, and must not be presented as an audit, a measurement of a site, or evidence of conformance.

6. Plans, Subscriptions, and Payments

6.1. Plans and pricing. Current plans, limits, and prices are listed on our pricing page. Usage limits (such as the number of sites or scans) are enforced per plan.

6.2. Payment processing and merchant of record. New paid subscriptions are sold through Link/Stripe Managed Payments, with Link acting as merchant of record for the payment transaction. Stripe manages payment processing, indirect-tax calculation and remittance, fraud prevention, disputes, receipts, and transaction-level support. WCAGC remains the operator of the Service and provides product support. The Stripe/Link terms shown at Checkout also apply. We do not store your card details.

6.3. Free trial. A paid subscription may begin with a 14-day free trial. Stripe collects your payment method at checkout, but no subscription fee is charged during the trial. If you cancel before the trial ends, you are not charged; if you do not cancel, the subscription automatically converts to paid at the end of the trial and your payment method is charged for the first period. Trials are available to first-time subscribers only. See the Refund Policy.

6.4. Billing cycle and auto-renewal. Subscriptions are billed in advance on a monthly or annual cycle and renew automatically at the end of each cycle unless cancelled before the renewal date.

6.5. Cancellation. You may cancel at any time through the billing portal in the Service. Cancellation takes effect at the end of the current paid period: you keep paid features until then, and your Account then moves to the Free Plan. We do not delete your data on downgrade, but features and data exceeding Free Plan limits may become inaccessible until you re-subscribe.

6.6. Refunds. Refunds are governed by the Refund Policy, mandatory law, and the transaction terms presented by Link/Stripe as merchant of record. Link support may process transaction refund requests and Stripe may issue a refund under its Managed Payments rules. Consumers in the EU retain the 14-day right of withdrawal described in Section 6.7. Verified billing errors are always corrected (Section 6.9).

6.7. Consumers — right of withdrawal. If you are a consumer in the EU, you may withdraw from a Subscription without giving a reason within 14 days from the day the Subscription contract is concluded, under Directive 2011/83/EU as implemented by the Polish Act on Consumer Rights. Email hello@wcagc.com, contact Link transaction support, or use the model form in the Refund Policy before the deadline. A covered refund is returned through the original payment method. Access to the digital Service may begin immediately, but we do not treat ordinary use of an ongoing Subscription as a waiver of this statutory right. Cancelling during a free trial also prevents the first charge. Nothing here limits mandatory statutory rights.

6.8. Consumers — conformity of the digital service. Mandatory consumer law, including national rules implementing Directive (EU) 2019/770, requires the Service to conform to the contract. If it does not, a consumer may be entitled to have it brought into conformity free of charge and within a reasonable time, or — where the statutory conditions are met — to a proportionate price reduction or termination and reimbursement. These remedies are separate from the 14-day withdrawal right and are not limited by the business refund rule in Section 6.6.

6.9. Billing errors. If you believe you were charged in error (including duplicate charges), contact hello@wcagc.com or Link transaction support. Verified billing errors will be corrected or refunded. Contacting us within 30 days helps investigation but does not shorten any mandatory limitation or complaint period available to a consumer.

6.10. Taxes. Prices are stated exclusive of VAT and other applicable indirect taxes unless stated otherwise. For Managed Payments transactions, Link/Stripe as merchant of record calculates, collects, withholds, files, and remits applicable VAT, GST, or sales tax. Checkout displays the tax treatment and final total before you place the order. A business Customer remains responsible for providing accurate billing and tax information.

6.11. Price changes. We may change prices for a future renewal by giving advance notice to the Account email. A price change does not apply to a paid period already started. If you do not agree, cancel before the affected renewal. Mandatory consumer notice and termination rights remain unaffected.

6.12. Non-payment. If a renewal payment fails, Stripe may retry it. If payment is not received, your Subscription expires and your Account moves to the Free Plan.

7. Intellectual Property

7.1. Our IP. The Service — including its software, design, scanner rule sets, report formats, documentation, and trademarks — is owned by WCAGC or its licensors and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Service for your own business or personal purposes during the term of these Terms. No other rights are granted.

7.2. Your content. You retain all rights to your Customer Sites and to the content you provide to the Service (including site content retrieved during Scans at your instruction and inputs to accessibility statements). You grant us a non-exclusive, worldwide, royalty-free license to host, process, reproduce, and display that content solely to provide the Service to you.

7.3. Scan Results. As between the parties, the Customer may freely use Scan Results and Evidence Packs for its own purposes, including sharing them with its contractors, with the clients to whom it provides services, and with other recipients, and publishing accessibility statements generated for it. The Customer is responsible for the use it makes of that output and for any statements it makes about it.

7.4. Feedback. If you send us suggestions or feedback, we may use them without restriction or obligation, excluding any of your confidential information.

7.5. Restrictions. You must not copy, modify, reverse engineer, decompile, or create derivative works of the Service except to the extent permitted by mandatory law; resell or provide the Service to third parties as a service bureau; or remove proprietary notices. For the avoidance of doubt, this Section does not restrict the white-label and Client Portal features described in Sections 4.7 and 7.6: applying the Customer's own branding to output, and granting Portal Users read-only access to results for the Customer's own Customer Sites, are permitted uses of the Service on plans that include those features.

7.6. Branded Output. Where the Customer uses white-label features, it may present output under its own name and logo. The Customer must not remove, obscure, or alter (a) the statement identifying the output as generated by automated accessibility tooling and the date of generation, (b) the statements describing the limits of automated testing coverage, or (c) the statement that the output is not a certification of conformance and not legal advice. The Customer must not present Branded Output as an audit, certification, assessment, or opinion issued by WCAGC.

7.7. AI Output. As between the parties, the Customer may use AI Output generated for it without restriction, including in its own code and in materials it provides to its clients, subject to Sections 5.6 and 13. WCAGC does not use Customer content submitted for the generation of AI Output to train or fine-tune models, and requires its model provider to do the same under the terms described in the DPA.

8. Acceptable Use

Use of the Service is subject to the Acceptable Use Policy, which is part of these Terms. In summary: scan only sites you own or are authorized to test; do not attempt to disrupt, overload, probe, or gain unauthorized access to the Service or to third-party systems through it; do not use the Service to violate any law.

The Customer is responsible for having the right to inspect the pages on which it runs the Extension and to submit their content to the Service. The Customer must not use the Extension to capture content it is not permitted to process, including content belonging to third parties whose personal data it has no lawful basis to transmit.

9. Privacy and Data Protection

9.1. Our processing of personal data relating to you and your Users is described in the Privacy Policy.

9.2. Where Scans, or Local Checks you save with the Extension, process personal data contained in page content, you act as controller and we act as your processor under the DPA, which forms part of these Terms for all Customers.

10. Third-Party Services

The Service relies on third-party providers (hosting, payments, email delivery, and optional model-assisted generation) listed in the Privacy Policy and DPA. Links from the Service or from Scan Results to third-party websites are provided for convenience; we are not responsible for third-party content, terms, or practices.

11. Confidentiality

Each party will protect the other party's non-public information received in connection with the Service with at least reasonable care, use it only to perform under these Terms, and not disclose it to third parties except to personnel and contractors bound by equivalent obligations, or where required by law.

12. Disclaimer of Warranties

Except as expressly stated in these Terms, the Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that Scan Results will be complete or accurate (see Section 5). Nothing in this section limits rights that cannot be limited under applicable law.

13. Limitation of Liability

13.1. Cap. To the maximum extent permitted by law, the aggregate liability of WCAGC arising out of or related to these Terms and the Service is limited to the total fees paid by the Customer to WCAGC in the 12 months preceding the event giving rise to the claim, or EUR 100 if the Customer used only the Free Plan.

13.2. Exclusions. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, loss of profits, loss of revenue, loss of data, or business interruption, even if advised of the possibility.

13.3. Carve-outs. Nothing in these Terms excludes or limits liability for: (a) willful misconduct (wina umyślna) or gross negligence, to the extent such limitation is not permitted under Article 473 § 2 of the Polish Civil Code; (b) death or personal injury caused by negligence; (c) fraud; or (d) any other liability that cannot be excluded under applicable law.

13.4. Your responsibility. For clarity, WCAGC is not liable for any fines, penalties, claims, or losses arising from your sites' non-compliance with accessibility or other laws (see Section 5).

13.5. Consumers. If you are a consumer, the limitations and exclusions in this Section apply only to the extent permitted by mandatory consumer-protection law (including the Unfair Terms Directive 93/13/EEC and the Polish Civil Code, Art. 385¹–385³), and nothing in these Terms limits liability that may not be limited against a consumer or affects your statutory rights.

13.6. No third-party beneficiaries. These Terms are between the Customer and WCAGC. Recipients of Scan Results, Evidence Packs, or Branded Output — including the Customer's clients and Portal Users — acquire no rights against WCAGC under these Terms, and WCAGC owes them no duty in respect of that output. Nothing in this Section affects rights that cannot be excluded under applicable law.

14. Indemnification

You will defend and indemnify WCAGC against third-party claims, and resulting damages and reasonable costs, arising from: (a) Customer Sites or content you submit to the Service; (b) Scans of sites you were not authorized to test; (c) your violation of law or of these Terms; (d) claims by the Customer's clients, Portal Users, or other recipients of Scan Results, Evidence Packs, or Branded Output, arising from the Customer's use, presentation, or distribution of that output; or (e) claims arising from the Customer's use of AI Output, including any change the Customer makes to a site or system in reliance on it. We will promptly notify you of any such claim and allow you to control the defense, provided you do not settle in a way that imposes obligations on us without our consent. This Section does not apply to consumers except to the extent permitted by mandatory law.

15. Term, Suspension, and Termination

15.1. Term. These Terms apply from your first use of the Service until your Account is closed.

15.2. Termination by you. You may close your Account at any time in the application or by writing to hello@wcagc.com. Closing the Account does not entitle you to a refund except as set out in the Refund Policy (Section 6.6).

15.3. Suspension and termination by us. We may suspend or restrict the Account, or terminate these Terms, where: (a) you materially breach these Terms or the AUP and, where the breach is curable, fail to cure it within 14 days of notice; (b) suspension is necessary to prevent harm to the Service, other customers, or third parties (effective immediately, with notice as soon as practicable); or (c) we are required to do so by law.

15.4. Effect of termination. Upon termination, your right to use the Service ceases. If you want a copy of data associated with an Account or organization, request it before starting deletion. A personal-account deletion revokes access and anonymizes the personal profile; organization deletion locks the organization and starts an asynchronous purge of its scans, sites, reports, statements, and subscription mirror. Deletion cannot be undone through the Service. Limited records may be retained where required by law or as described in the Privacy Policy.

15.5. Survival. Sections 5, 7, 11, 12, 13, 14, 15.4, 16, and 18 survive termination.

16. Governing Law and Dispute Resolution

16.1. These Terms are governed by the laws of Poland, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods.

16.2. For a business Customer, any dispute arising out of or in connection with these Terms will be subject to the jurisdiction of the Polish common court competent for WCAGC's principal place of business, unless mandatory law requires otherwise.

16.3. Mandatory provisions of the law of the Customer's country that cannot be derogated from by agreement remain unaffected. If you use the Service as a consumer, nothing in this Section deprives you of the protection of mandatory consumer law of your country of residence, and you may bring proceedings in the courts available to you under that law.

16.4. A consumer may seek information about out-of-court dispute resolution from the Polish consumer ADR portal at polubowne.uokik.gov.pl or from the competent consumer authority in their country. After an unresolved consumer complaint, we will provide any information required by applicable law about the competent ADR entity and whether we are willing or obliged to participate. The former EU ODR platform was discontinued in 2025 under Regulation (EU) 2024/3228 and is not an available complaint channel.

17. Changes to These Terms

We may amend these Terms. For material changes we will provide reasonable advance notice by email or in the application where required by law or where the change materially affects an active paid Subscription. If you do not agree, you may terminate before the effective date; continued use after that date constitutes acceptance. Mandatory consumer information and termination rights remain unaffected. The current version is available on this page with its version number and effective date.

18. General

18.1. Entire agreement. These Terms, together with the documents incorporated by reference and any order or plan selection made in the Service, constitute the entire agreement between the parties regarding the Service and supersede prior agreements on that subject.

18.2. Severability. If any provision is held invalid or unenforceable, the remainder stays in effect, and the invalid provision is replaced by a valid one that most closely reflects its intent.

18.3. Assignment. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets, with notice to you.

18.4. Waiver. A failure to enforce a provision is not a waiver of the right to enforce it later.

18.5. Force majeure. Neither party is liable for failure to perform (other than payment obligations) caused by events beyond its reasonable control.

18.6. Notices. We send notices to the email address on your Account; you send notices to hello@wcagc.com or to our registered address.

19. Contact

WCAGC ul. Garbary 100, 61-757 Poznań, Poland NIP 7831856003 Email: hello@wcagc.com

The English-language version of these documents is the legally binding one.