Product and account support
Questions about signing in, organizations, sites, scans, reports, statements, integrations, or the wcagc interface.
support@wcagc.comSupport
Get help with wcagc
Choose the right contact below and include enough context for us to identify the account, page, or run involved.
Choose a contact
Billing and refunds
Questions about plans, invoices, charges, cancellations, or refund requests.
hello@wcagc.comRead the refund policySecurity reports
Report a suspected vulnerability or security issue. Do not include exploit details in a public channel.
security@wcagc.comRead the security policyWhat to include
A useful support email contains the facts needed to locate and reproduce the issue:
- The email address used for the wcagc account.
- The organization and site name, plus the affected page URL when relevant.
- What you tried, what happened, and what you expected instead.
- The approximate date, time, and time zone when it happened.
- Browser, operating system, and device type when the issue is interface-related.
- The scan, run, report, statement, invoice, or other reference ID shown in wcagc.
Accessibility feedback
If you encounter an accessibility barrier on wcagc.com or in the wcagc application, describe the page, task, assistive technology, and barrier by email.